PEACE
"The gift of Serenity House is peace of mind..."
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Hi. We're Ken and Sheila Gregory, Karen's parents.
"Our daughter, Karen Gregory, was the center of our privileged experience at Serenity House.
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| Ditte comforts Karen |
Following an automobile accident several years ago, Karen had a grand mal seizure and a brain tumor was discovered. After an initial surgery, she was nearly back to normal.
She had a couple great quality years. We took trips to Hawaii, England, and in our mobile home to Oregon to see a few of her friends. Then she had another major seizure.
We went to live with her in Los Angeles for a short while but brought her home with us so we could care for her more easily, as Karen required 24-hour a day care.
She was active with the brain tumor group at the Cancer Center at Cottage Hospital and became very close to them. They were a real source of hope and enjoyment for her.
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Lush and colorful surroundings |
When it looked like we were going to need hospice, we asked all around at Cottage Hospital and at the Cancer Center. Everyone said the exact same thing - Serenity House. At the time we needed to decide, the consensus seemed clear that Serenity House was the very best answer for all of us. And it was just that.
First and foremost, Karen was SO well cared for by Ditte and all the staff. She was not just "taken care of," she was genuinely cared for, which made such a difference to all of us in Karen's family.
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| Family reminders |
The surroundings and atmosphere at Serenity House are just like the name implies. There's a water fountain at the entrance, and it's quiet and green and peaceful. There's a kitchen and a dining area for everyone to gather, just like home.
We were there with Karen every day and it was such quality time. Once the burden of caring for her constantly was lifted we could just talk, play games and spend some VERY special moments with Karen and the rest of the family.
Family is always welcome at Serenity House. The staff know the healing and comforting value of family, and visits are always encouraged.
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| Remembrances left by the fountain |
There was always hot coffee in the kitchen and warm smiles when we needed them which we welcomed every day.
There are painted rocks out by the fountain. Some remember loved ones and some remember special staff. One of them says: 'Hospice workers are not hired -- they're called.' We know that's true from our own personal experience. The staff and volunteers are here just as much for the families as they are for the patients.
It was a tough decision to move Karen to Serenity House. We wanted to continue to care for her at home but we just couldn't do it. We found peace of mind at Serenity House, and we have it still.
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Notes from the Case Manager |
| Karen and her family were with us for about a month and we enjoyed them all.
So much of our job is acting as the interface, not just with the families, but with the primary care physicians, making sure that every order and request that may affect the health and comfort of our patients is fulfilled.

- Ditte Noack, RN, Case Manager
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| Our work with Karen centered on her comfort, feeling settled in her room, and confident in her surroundings. We encourage all families to personalize their room. Karen and her family did just that. This and the regular, literally every day visits, by her Mom and Dad, Sister, and extended family made Karen's room her home and allowed them to focus on living with dignity and love.
So much of our work is with the families, helping them settle in to the circumstance, anticipate what's next, and building a trusting relationship. We answer questions, soothe fears, let them know we care, and that we're all in this together.
We're here to help the families be their best so they can have quality time with their loved one without the worries and burdens that constant care requires. We free them to be themselves and enjoy the gift of time with one another.
Hospice can be an important and comforting part of life's journey. We strive to make our work better understood. Hospice affirms life and allows one to live with dignity. Hospice doesn't end with the loss of a loved one. Support of the family continues. It's an honor for all of us to be a part of that support. It's what we do."
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