How do I know what services I need?

You may know that you need care at home, but you may not be sure what services you need. When you call our main number and ask to speak to someone about your care needs, we can begin to determine how we might best support you. Please call us at 805-965-5555 (Santa Barbara) or 693-5555 (Santa Ynez and Lompoc Valleys). You may also find it helpful to visit the Services sections of this site.

When is in-home health care appropriate?

In-home health care is generally provided if you find it difficult or physically taxing to leave your home for medical care. Nurses, physical therapists and other clinicians will come to your home to help you recover from an illness, injury or medical condition. Your doctor orders these services if they are medically necessary. The length and frequency of the visits depends on your medical condition and your response to treatment. The goal of home care is recovery, regaining independence, or learning to manage a medical condition. Please find more information at Skilled Nursing and Rehabilitation Therapies.

How are the services paid for?

Once we determine how we can best serve you, we will help determine if your insurance covers the services. If there is no coverage we will explore other options, including private pay or subsidized care on a sliding fee scale. We are a non-profit organization and our mission is to provide care for those in need, including those unable to pay. Please find more information at Payment for Services.

What is hospice care?

Hospice care provides comfort and compassion at the end of life to allow an individual to live as fully and comfortably as possible. Hospice care is family-centered and takes place in the patient’s home or residence facility. The Hospice team includes a registered nurse, home health aides, social workers, spiritual and bereavement counselors, volunteers, and other healthcare professionals. We work with the patient’s doctor to provide medical care for pain and symptom relief (palliative care), and also provide emotional and spiritual support for both the patient and family. Please find more information at Hospice Care.

Who is eligible for hospice care?

Hospice provides quality, compassionate care for people of all ages who face a life-limiting illness or disease. To be eligible, the doctor, patient and family agree that comfort care, not curative treatment, is desired, and that the patient’s prognosis is 6 months or less. Please find more information at Hospice Care.

How are hospice services paid for?

Hospice is 100% covered by Medicare, Medi-Cal and most insurance. There is no direct cost to you for your care at home. Included in your Hospice benefits are the costs for all medications, equipment and interventions related to the diagnosis that makes you eligible for Hospice.

What is palliative care?

Palliative care, also called comfort care, is treatment that focuses on relieving pain and symptoms to enhance quality of life. Palliative care also addresses emotional and spirituals needs. The goal of palliative care is to alleviate suffering associated with disease or illness. Palliative care can also be provided at the same time as life-prolonging treatment. Please find more information at Palliative Care.

What are personal care services?

Personal Care services provide assistance with daily activities, such as bathing, grooming, meal preparation, and companionship to help you remain safe and independent at home. Our services are as individualized as your needs. We are available whether you need a few hours or 24 hours a day. Please find more information at Personal Care.

Since 1908. There when you need us most.


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